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Level 2 Certificate in Principles of Business Administration

Highlights Include

  • Distance learning study – 7 weeks duration.
  • Free to study
  • Nationally recognised award
  • Study materials offered online or in paper format


Duration: Flexible Start Date: Various Study Mode: Part-Time, Flexible, 0:00 - 0:00 Location: Off Site Activity (Distance Learning) Fees: 16 - 18 N/A
19 - 23 N/A
24+ N/A
Overseas £800.00

What does this course cover?

The Certificate in Principles of Business Administration comprises of nine units:

Unit 1 – Principles of providing administrative services

Unit 2 – Principles of business document production and information management

Unit 3 – Understand communication in a business environment

Unit 4 – Understand employer organisations

Unit 5 – Understand how to develop working relationships with colleagues

Unit 6 – Understand information storage and retrieval

Unit 7 – Understand archiving requirements

Unit 8 – Understand customer service delivery

Unit 9 – Understand the relationship between customer service and a brand.

Who is this course for?

Do you work or plan to work in a business administration role? This course provides the underpinning knowledge to carry out a range of administrative tasks in a variety of industries and job roles.

What can I do after this course?

By undertaking this course, you will gain formal recognition by obtaining a nationally recognised qualification.  This will enable you to further your own continuous professional development, which could support you in improving your career prospects.  You can also progress onto further qualifications.


Why choose this course?

The course develops the learner’s knowledge and understanding across a broad range of basis administration concepts and practices.  It reviews the essential knowledge required to carry out everyday and more complex administration tasks such as managing and support events.

Entry requirements

No formal academic qualifications are required to study this course. Learners must be aged 19+ and have lived in the EU for the past 3 years.


Course detail

How much will I have to study each week?

This qualification requires three to four hours of study each week using the distance learning workbooks.  In addition you will be required to successfully complete the tutor marked written assessments as evidence of achievement.

This course takes seven weeks to complete.  You can start the course at any time of the year.

How will I be assessed?

The course requires three assessments to be completed and passed to achieve the qualification.

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